Testimonials
At G|M, we take great pride in what we do. By crafting unique and inspired workplaces for our clients across Southern California we continually strive to go beyond our expectations. But don't take our word for it - take a look at what our clients are saying about working with us!
“I just submitted a survey for the Innovation Center and it reminded me I never properly thanked you for all of your help and hard work on this project. Your team definitely had their fair share of struggles with other vendors. The way you all handled it, with class and patience, really stood out. Not letting anything stand in the way of getting the project done, the way Tandem wanted, was nothing short of amazing. I greatly appreciate all of your flexibility and understanding with the constant changes/challenges we faced. You really did go above and beyond, not just during the installation but after as well.Best PM (and team) I’ve ever worked with. Thank you.”
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“GMBI has been a fantastic partner in our renovation of the 300 N Flower Building over the last year. During our renovation of this 200,000+ sq. ft. building, OCDA placed large orders, small orders, custom orders, and many time-sensitive orders for furniture, chairs, movable walls, etc. All of our deliveries were made on time and installed by professional and presentable staff. All of the furniture and equipment are of the highest quality. If exchanges were necessary, they were handled immediately and effortlessly. Outstanding products, timely delivery, and professional service! What else do you need? : ) My highest recommendation!”
“I know I am speaking for all of us when I say we appreciate everything you and your extended team has done for CBT…not only on larger projects but also on the smaller projects we have done so many of in the past. Although we have had a few furniture dealerships handle our requirements along the way, we sure have all appreciated the excellent service you and your team at G|M are now providing CBT with. We look forward to working with you now and in the future. ”
California Bank & Trust, Corporate Real Estate Facilities
“I wanted to thank you all for your coordination in working on this and completing the Furniture replacement for our executives. The project went great, smoothly, and without any issues. I want to say we greatly appreciate all you have done to help in this and to make this happen for the RSO team.”
Riverside County Sheriff Project Management Office
“My experience with G|M in general has been great! Everything from sales to installation went well, I am extremely happy overall. I really appreciate your professionalism and customer service for sure.”
Murrieta Police Department
“Just wanted to give kudos to your installing crew that put in all the cubicles here at Public Health Lab Administration office. The guys were prompt and efficient and maintained a great attitude even with the hot working conditions of the office. They were accommodating to the staff’s request for placement of certain hardware with the cubicles. Overall, we give GM a 10 out 10 for a job well done.”
“I want to express my sincere gratitude to everyone involved in this project! Extra kudos to the installation crew regarding the above-mentioned order. The crew was early and beat me to the job site and they both worked very efficiently. So much so, that I asked them to slow down a little so I could get my data technicians out to install the data in the framing. Overall, the project looks beautiful and the staff are extremely pleased! Thank you G|M for never disappointing your customers and always providing outstanding customer service.”
San Bernardino County Sheriff’s Department
“Thank you to yourself, Katie, and your designers Genie and Ashley for the countless hours and effort put into these four libraries. I couldn’t have done this without everyone’s support and commitment to making these library renovations so spectacular. It’s a big feat to say that we accomplished one in a fully virtual environment, but we accomplished four. You and your team never cease to amaze me, and your level of detail and understanding of our facilities is incomparable. Thank you again for your support and I can’t wait to see these renovations complete with your amazing furniture and celebrate our accomplishments (hopefully in person).”
OCCR/OC Parks
“We cannot thank your team at GM enough. I also want to personally send you an email letting you know that Norbert and his team have been instrumental in helping push our new facility online. I have also received a lot of positive feedback from our other partners (JBPacific -Project GC) regarding GM and its team of installers. Norbert's (and his team's) work ethic, quality, professionalism, and ownership of duties have been spot-on, and I could be more thankful. Our site was always left in a better state after your team was onsite. I hope to have GM continue to support us in all future furniture needs and this is in large part to your team. Steve, on a side note and you probably already know this, but Kyra and Kandice are both total rock stars too.”
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Confidential Biotech Start-Up Company in San Diego
“I wanted to say thank you for all your do for our company. I know we aren’t the easiest client to deal with, and our projects are demanding, but you have been an amazing resource and leader for us, and I want you to know I appreciate it!”
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Cumming Corp
“Your folks set the bar high. I’ve been managing Facilities projects for almost four years and have yet to deal with anyone more professional and easier to work with than the current GMBI team. The easy communication, prompt responses, and high competence levels make my life easier and I appreciate you guys and all you do for us. There was an incredible amount of goodwill created in FY21 by the actions of Andrew, Samantha, and Bryan.”
NIWC Pacific
“Now that the dust has settled I can finally let you know how great everything went. The furniture was perfect. Everything matched. The delivery was timely and the guys were professional. I just want to thank you personally for your efforts. You did a GREAT job on delivering our demanding request in time for the Board Meeting. It was such a pleasure to work with a reliable and trustworthy company. Look forward to doing future business with you.”
AVEVA
“I’d like to give a BIG shout-out to the Entire GM Team – all of you worked so hard…Thank You for your support, your attention to detail, and your major efforts in getting this job done. Thank you. I’d like to give special praise to Alfredo Cervantes who has been the Lead Foreman on this project and has done absolutely amazing work. Thank You Alfredo!!!! I’d also like to express major kudos to your installer Cecelio Sanchez, his attention to detail, following instruction and hard work has proven to be a major asset on this project. Please also extend a huge Thank You to the H.I.S crew – they were fantastic onsite as well. ”
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Loma Linda University
“I would like to express our gratitude, on behalf of myself and the San Bernardino County Sheriff Posse members, for the outstanding job that GMBI and specifically the team members that worked on the Apple Valley Horseman Center project. Jared Ellis and Kierstyn Sidor could not have done a better job outfitting the Horseman Center with the proper furniture, surfaces, and colors. This building is a unique building that was constructed by the Sheriff Posse members and has a very rustic atmosphere to it. It was crucial when updating all the old rustic furniture that we maintain that feel. The installation crew also did a fantastic job on the installation. They performed the install in a very professional and timely manner, cleaning every piece of furniture, and measuring the distance between every table and chair. Jared Ellis, Kierstyn Sidor, Sal Ruiz, and crew should be commended for their job well done.”
San Bernardino County Sheriff’s Department
“Just wanted to let everyone know that everything went well today with the move back in after paint and carpet. GM guys were very professional, friendly, and competent with all the tasks I gave them. Thank you all for your assistance with our project. We are so thrilled with how everything turned out!!”
County of Riverside Public Defenders
“Josue and his crew of Abel, Alejandro, Ernesto, Jeremy, and Lucas just completed the setup of the furniture for my department. They did an excellent job and were very professional. They reminded me of the reason why I keep coming back to GMBI project after project. They were on time, they came prepared and communicated along the way. Above all they got the job done and left everything clean. I even noticed Abel going around after the installs were completed with wipes to clean down the furniture. Please extend to your team my appreciation for their outstanding work and for reminding me of why GMBI is a pleasure to work with.”
Naval Medical Center San Diego
“Once again, thank you for this amazing team. I have been so happy on the 10670 John Jay Hopkins project. It’s not about if you have challenges, it’s about “how” you handle and how you deliver a project. From Amanda to Kyra, to design and management and the site installation team I think we all felt a lot of support. And you have new people that are carrying out the same standards as seasoned staff. For all of the team members, I have been so happy with all of the collaboration. This was a WE.”
“Thank you again for prompt service! I always enjoy working with you. Everyone is great to work with and so caring and look after our needs and I totally appreciate it.Clarissa, thank you so much for everything you do. I can’t image how you do everything you do, you are the Best and I am grateful to work with you throughout the years.”
County of Orange
“I just wanted to take a moment to let you know how pleased Palomar is with the recent installation of G|M-provided furniture at our San Marcos location. The furniture itself is wonderful but I wanted to send a special thanks to your lead installer Bonney and his installation crew. Over the period of their installation, they were consistently on time, constantly professional, cleaned up after themselves at the end of the day, and were always patient, amenable, and responsive to any questions or concerns that were raised by Palomar. They were great! Looking forward to next time.”
Palomar Health
“I wanted to take a moment to express my appreciation for all the help you have provided. Coming into this position with little/no experience and in the middle of a couple of large projects, there is no way I could have managed my end without your guidance. Your knowledge and experience of county policies and procedures show and have definitely contributed to the success of our projects. You and your team have been incredible in meeting the challenging demands of the Probation Department, thank you so much for being so willing to work with our short timelines and show up when needed even at the last minute. I am genuinely going to miss working with you and your team. Everyone has been so kind and helpful. ”
San Bernardino County Probation Department, Fiscal
“Please let GM know that your whole team was awesome!!! Starting with you, the design team, the install team, the art vendor that we are still working with, and all of your office staff. You all show great professionalism and pride and GM should be proud to have you all! This was my first big project and you all helped it run smoothly. And our office space looks AWESOME! Thank you, Jared, for all of your help and expertise. I had a great time working on this project with you and I am looking forward to our next!!!”
County of San Bernardino Department of Behavioral Health
“I want to say thank you so much to Clarissa and to GMBI. I am extremely satisfied with the products she has assisted in delivering. I appreciated her support and attentiveness throughout all our interactions. To give you an example, today upon returning to the park for an unrelated task, she asked to check on our previous order and how it had been performing. it's nice to know that contractors such as yourselves genuinely care and follow up even when the job was completed months ago. Please express to her our gratitude and appreciation for the work she has done. We will definitely be using GMBI in the future for our other office and workstation needs. ”
OC Parks
“I just wanted to recognize Josue Sanchez, Juan Barrios, Oscar Veloz, and Lucas Estrada on their amazing help today with getting our old umbrellas switched out. They arrived on time, even though the umbrellas arrived late. They finished everything quickly, and even helped on another project we have going on with GMBI. It was a hot day, so I know it can be tiring when working outside. They kept going until the job was finished and made sure I was okay with everything. Please thank Josue and his team for their awesome service today!”
Sharp Healthcare
“I absolutely love my new furniture. It looks SO much better!!! Alan and his team were SO good. They were friendly, professional, clean, and efficient. They were at my office by 6:53 am which is amazing. I love early workers. I would definitely recommend you as you have been a joy to work with, but also just so important to let you know that the installation team ROCKED!!! Can you be sure their superiors know that they deserve kudos!”
“We truly appreciate all the valuable guidance and support you and your entire staff have provided us throughout this process. We are extremely pleased with the end result and look forward to the time when we can collaborate with the rest of our Corporate Team in this new space once we are able to do so!”
“I want to Thank YOU for the excellent customer service you have provided related to this special request. You went above and beyond to find a solution for us that saved us a significant amount of money.”
Sharp Grossmont Hospital
“Let me start by saying thank you and the entire cadre of people involved in making this project become a reality! I have received rave reviews from our employees about the quality of the new furniture and how nice it is! My ultimate appreciation is for the speed, efficiency, and design support provided by your team. It was very impressive to observe! Please extend our appreciation to all those involved and working in the background!”
San Diego Sector, Specialty Programs
“First I'd like to commend the install team for their exceptional work. They started the install Tuesday at 7:10 and were finished with all 20 cubes by 10:30 Wednesday. The entire team was professional, courteous, helpful, and very efficient. GMBI is fortunate to have a team like that. Second, I'd like to thank you and Aaron for proposing the panels, and worksurfaces you chose. I know HM has various options, but we are very pleased with what was installed. The furniture is beautiful and a perfect match with our new rugs. Great Job!! Once again, thank you and it has been a pleasure working with you.”
Edwards AFB
“I want to compliment the GM install team assigned to our 6-phases. They were on-time, professional, polite, courteous, willing, and clean. It was a please working with Efren and his entire team. They are outstanding representatives for your company.”
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County of Orange
“We love working with and partnering with G|M. Jenny and I met with Steve Allen, our Sr. Director, reporting into Norm and gave him an overview of the workplace, where we were, how far we’ve come, furniture standards, etc. In that meeting we mentioned how pleased we are with the support, creativity, out of the box thinking, customer service, etc. that the G|M team provides and that making the switch has made a world of difference. ”
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Illumina, Inc.
“Thanks for all of your help it was a huge move for us and we could not have done it without your tremendous efforts.”
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Gensler
“Don and I both want to pass on a Big Heartfelt thanks for the hard work you both have done on our project. We truly appreciate it!”
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Eadie & Payne
“I’m sure you are aware that the furniture has been installed at the new Gillespie office and I just wanted you to know how impressed both me and the pending occupants are with the furniture design. It has transformed the space in a very positive, aesthetically appealing and functional way, and is another example of the fruits of good planning.
Of course, Jim and his crew did a nice job with the installation, as well. I did not notice any chips, gouges or dings. Way to go, G/M team!”
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San Diego energy client
“I just wanted to reach out and say thank you for making this move as easy as possible on us; it really was a smooth move and I really appreciate all the hard work and the follow up. Everyone was really helpful and professional and I would definitely use you guys again on any future moves.”
Geosyntec
“I want to thank you for doing a wonderful job designing a bright and efficient work space for me. It came out better than I expected. Your two installers did a great job; they worked very hard and did not leave for lunch until the job was done. Many on my floor are excited how it all turned out so hopefully more jobs will come your way. Please forward this to anyone who needs to know that everyone is doing a great job. ”
Co of Orange Healthcare Agency
“THANK YOU GMBI!!! You guys are the best - the very, very best! Thank you for all of your passion, expertise and hard work. This was a massive effort and we couldn't have done it without you...”
DGA Architecture
“I really had a fabulous time during the session and I’m very excited to send our staff through. It truly eye opening, because we didn’t discuss furniture, pricing, product, just what we do, what we need to accomplish and how to focus on the future aspect of our business. It was good to mix the nursing staff with the business staff, very intuitive. ”
Palm Springs Unified School District
“Just want to extend a very special thanks to your team and what they do. We did an order recently with you guys and had a few hiccups due to manufacturer issues. Thanks to Ali Thomas we got our order on time and correct. The hoops she had to go through to make this order flawless on our side makes her an amazing benefit to your company. She went above and beyond for us, and we cannot extend the Thanks enough for the help and service we were provided....”
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Kaiser Permanente
“Thank you so much for the time you spent with us yesterday. The group was very impressed with your living showroom and I believe that the tour went a long way to support their movement towards a more collaborative work environment. ”
Entercom Radio
“Thanks again for hosting us yesterday – it went really well, you have created a “buzz” with our group which is what we want. ”
Eadie & Payne
“I wanted to pass along that I heard good remarks about the employees from GM that helped during the move yesterday. Our staff said they were hardworking and very helpful! ”
County of San Bernardino Assessor
“I wanted to take a few minutes to email you a very sincere thank you for your efforts on our project. The space that we now are privileged to work/live/see patients in is absolutely beautiful. In addition, it is as functional as it is beautiful. I am most appreciative of your oversight and direction on all the GMBI moving pieces that were involved in our project. As physicians (and especially Internal Medicine physicians since we have a reputation as being very detail oriented and very picky) we have an exceedingly difficult time being patient, and we do not tolerate anything less than 100% commitment to one’s professional responsibilities. You definitely held up your end of the project, and I am so appreciative of the fact that you were on top of even the smallest details where GMBI was concerned.
Thank you, thank you, thank you.
Look forward to working together again when we are ready to grow the next time!!”
Scripps Clinic Carmel Valley
“Your team is great. I love watching them attack the work with some serious vigor! ”
Hoag Hospital
“Pardon my delinquency, here in thanking you for the amazing pocket guides that were delivered to us last week!
They look AMAZING!
I truly appreciate the time and creativity to create this, and the effort it took across GMBI and Herman Miller to make these happen!
We are planning to distribute them at our Facilities Fair coming up, and I anticipate they will spread like wildfire.
Thank you for your continued collaboration to blend the Herman Miller Living Office concepts with Illumina’s Work Anywhere Program, and being a true partner in bringing my vision to life!”
Illumina
“It’s not often we have a Sub standout with such a stellar performance.
Having said that, due to come complications that arose over the last two weeks, I have to say that you and your crews came through for us, and provided an exemplary and professional performance beyond compare. Both you and your crews were professional and so incredibly easy to work with. Not only that, you guys were able to allow us to provide a seamless transition when another sub completely failed.
We as a GC, myself and my team wanted to take the time to personally thank you for all of your efforts, it is without a doubt that you allowed us to deliver the building on time and absolutely seamlessly as far as the end user was concerned. I cannot imagine how things would have gone, had you guys not been able to step up for us.
It has truly been a pleasure working with you, and we look forward to future projects with you guys.”
Bristol General Contractors, LLC
“I wanted to thank your team for the great customer service and prompt response to our issues.”
Naval Medical Center
“You are seriously the best. Thank you SO MUCH for putting all of this together, your input and insights. You are a star!!! ”
Human Longevity, Inc.
“The Fairfield Inn Mission Viejo Team we would like to extend our appreciation to you for your efficient services to the property. The gentlemen that work here have done an outstanding job in providing quality service. We appreciate the commitment your employees have dedicated to working with us during this renovation process. Their professional attitude and productiveness in proven in the quality of their work.
Fairfield Mission Viejo's owner would also like to extend a compliment your staff. We are delighted to have the opportunity to work with you and your staff.
On behalf of the entire Fairfield Inn Team, earnestly express gratitude towards you and wish you all the best for all projects you handle in the years to come. We commend your staff with high praise and we look forward to working with you again in the future.”
Fairfield Inn Mission Viejo
“I just wanted to let you know that the furniture move yesterday went perfectly and the guys did a great job!!! I love working with your staff, they are always a pleasure and never say a word if I need something changed, it sure makes my job easier!! Levell, John and Wendell are so appreciated and I wanted to make sure you knew what great job they did for me.”
Alvord Unified School District
“The center looks fantastic! Stunning work!! Great job everyone!!
The only way we pulled this off in less than 30 days was to have everyone’s support and willingness to go the extra mile. I can’t express how appreciative I am for everyone’s effort.”
Jenny Craig
“Everything went great, and the guys did such a great job! They were so professional, on time, and quick! I really appreciate how hard they worked. Thank you for everything!!!! ”
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Hughes Marino
“I just wanted to thank you very much for helping me so much on my very first move.
I don’t think it would of gone as smooth as it did if it wasn’t for the amazing crew you sent. I would like to specially thank Adolfo and Salvador for making sure that all of my needs got taken care of. The rest of the guys were just as amazing. The level of professionalism and how courteous they all were really made this project take-off. There aren’t enough words to express my gratitude to the both of you for really going out of your way to assist me.
Once again a million thanks to all you!!!! ”
California State University, Long Beach
“Two of your installers were recently at our business and I wanted to communicate what a great job they did. We appreciated them working around our schedule, answering our questions, and installing our table in an efficient manner. Big thumbs up from our side, thanks again!”
Triton Capital
“Wow! So amazing!! You three are AMAZING!! Thank you so much!! I should have done this a long time ago! ”
San Diego energy client
“I wanted to write to let you know of the exemplary Customer Service that G/M Business Interiors has given the California Service Center (CSC) over the last several weeks. Your team was on-time every day building the workstations and offices with cleanliness, efficiency and safety in mind. Ryan takes time out of his schedule to meet with our team on a weekly basis to ensure that all our questions are answered and our needs are met. We are so grateful to Ryan and the G/M Business Interior team for their expertise, patience and perseverance in helping the CSC in its refresh efforts. Your team undoubtedly cares about their customers, and in doing a great job, and I want to let you know how impressed we are. The caliber of people on your team and their commitment to customer service is extremely important when doing business with the Federal government. Thanks again to Ryan and G/M Business Interiors –they are all a stars!”
California Service Center
“On behalf of the Debt Management Department with the City, we just wanted to say Thank You for sending out Diego to do an assessment of our floor’s electrical issues. He was great and really helped us get our arms around the problems we’ve been having, as well as posed solutions to alleviate those issues.”
City of San Diego
“A shout out to GMBI Team for the successful completion of the EAM 18 month design and installation of the new system furniture CCP 8 . Thank you all for hanging in there and strong performance from start to finish. Thank you for overcoming all the challenges and commitment to the project. The department is extremely pleased with the finish product and seamless installation without disruption.”
City of San Diego
“...Hector took really good care of us and made sure we were 100% happy with his team’s performance. Hector is someone worth investing in; he is a great employee who knows how to take care of his customers. ”
Coastal Signage + Wayfinding
“I just want to tell you that all the furniture looks great and your crew was so awesome- Artie was a pleasure to work. All the crew was super helpful and courteous- they all did a great job – it was a pleasure to work with all them.”
Co of Orange Behavioral Health Services
“Orders went great. Appreciated your excellent service and email notifications providing status of arrival/delivery. The gentlemen who delivered the order were courteous, knowledgeable and extremely helpful.”
Co of San Bernardino Economic Development Agency
“I want to take some time this morning to thank you for the excellent service and support you provided my department and I. You have exceeded all of my expectations and I commend you on your professionalism and quick response time. I cannot express how pleased I am with your outstanding customer service and your knowledge of all the products you showed us yesterday. You have definitely set a bar of excellence for any vendor I come in contact with. I made sure to share my experience with our Senior Buyer and others in our district.”
Colton Joint Unified School District
“Please pass along our most sincere Thank You to all of the crew members who made this move happen. All of your guys were so professional and followed through on every detail! They did an amazing job! We’ll be in contact for any future work.”
General Dynamics Information Technology
“As always – excellent design, makes use of the power off the columns and gets the maximum seating capacity. ”
Beckton Dickinson
“Just wanted to let you know your team is still knocking it out of the park for us! Request below made at 9:30 this morning; problem solved at 11:06 same morning. Incredible service. Amazing team! Customer is very grateful and impressed with the quick service. I love the teamwork!!!”
Hoag Hospital
“Sounds great, thank you to your whole team for always doing such a wonderful job! CBRE talks extremely highly of you and is very pleased with your work. ”
Interior Investments LLC
“We wouldn't have been able to complete this task if it wasn't for the professionalism, quick response time, and positive attitudes of your team. We technically are not done yet, but we are near the finish line. If there is any way to shine a light on the employees I list below at your workplace, please do as they deserve it. Looking forward to continue our great working relationship. Thank you again!”
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NAVFAC SW
“As we have almost come to expect as the norm from you and your company, you found a previously unidentified heavy duty chair solution for the specific challenge we faced with this employee that we have not previously had to address. And we learned there are even additional heavy duty chair options available for more extreme future challenges of this type that might arise. Thanks for going the extra mile for us. It’s a true pleasure to work with you and your company.”
Riverside University Health System
“Attached is the Proof of Delivery for the HUGE order delivered by GM today. I have got to say that crew really busted it out - almost half of the order had to be assembled - and I didn’t think there was any way they would get it all done in one day. As always they were professional, flexible, and just great to work with. We weren’t quite as prepared as we might have been, so there was a bit of extra re-arranging that needed to take place. They did such a great job!”
Riverside University Health System - Behavioral Health
“I want to thank you for the good coordination of the installation of the FF&E on my project. Also, want to thank you for the great job your guys did on the New Science Building. All FF&E installed per schedule and on time...many thanks!”
San Bernardino Community College District
“I just wanted to thank you for all your help in scheduling the guys to come out and move all the furniture around. All the guys were great and did such a good job! You have a very good crew of guys there!”
San Gabriel Basin Water Quality Authority
“Thank you ALL for a job well done! We received the official AMP Certificate of Occupancy document today! Thank you ALL for a job well done. We are extremely pleased with the final product, and it would not have been possible without all of your support, dedication, and excellent work. Thanks to all of you, we have a first class building that Scripps Health can enjoy while providing superior healthcare to our community.”
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Scripps Health
“Both of you guys (and your respective companies) were unbelievable. We are all so incredibly impressed – and grateful – for all of your work on our behalf. Thank you both so much.”
Hughes Marino
“I really appreciate GM Business services vendor skills with ordering and replacing parts and getting quotes, furthermore warranty backing along with the extra effort your Technician provides when he comes in at specified hours requested and do on-site assessment for parts and fixes.”
Sharp Healthcare
“I wanted to thank you and let you know how much we enjoy working with the entire G/M team. Everyone is extremely hardworking, knowledgeable, professional, organized and accommodating. You truly do have an amazing group. I never have to worry about things being done timely or accurately. When I make a request, I know I can simply check that item off my list. ”
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Sharp Healthcare
“Your team did an outstanding job supporting the change of command today. Very impressive! Great Job!”
SPAWAR
“I wanted to take a few minutes to thank you and the installation team for making the Glendale Project a success. The installation of furniture for this project required 3 weeks of hard work. The building requirements are for any type of loud work to be done during off hours which required the crew to work nights, not a preferred schedule for anyone. The team was very professional and committed to our timeline and I never witnessed a lack of commitment from the entire crew. Awesome work guys!”
State Compensation Insurance Fund
“First I would like to apologize again for the confusion this morning and thank you for all the great customer service GM Business Interiors always provides. Street Division is very happy with the work that was done today. The two gentlemen that came this morning did a terrific job re-configuring the cubicle in the payroll area and in the front office. They were very polite and very professional at all times. I would also like to thank you for all your work and for the outstanding customer service you provide via emails, phone and/or in person.”
Street Division
“I wanted to thank you personally for your assistance in selecting the furniture for the Director’s Office. Everyone has made the comment that it looks so professional. ”
County of Orange Health Care Agency
“I wanted to take the opportunity to let you know that the two gentlemen that delivered and set up the two new offices both did an awesome job. The whole process went very smooth and was done with little disruption to the staff. They handled all of our requests very professionally. Craig needed to move a cabinet into his office and put the files back into the cabinet prior to his leaving the office early and they were fine with him making his way into the office to do this while they were working. They made sure that all areas were clean and tidy prior to leaving. ”
Torrey Cove Capital Partners
“Two of your installers were recently at our business and I wanted to communicate what a great job they did. We appreciated them working around our schedule, answering our questions, and installing our table in an efficient manner. Big thumbs up from our side, thanks again!”
Triton Capital
“I want to thank you guys for the excellent job you did flipping the cubicles yesterday. Everybody is so happy with the results!”
UC San Diego Health
“Thank you very much - I really appreciate it. It has been a total joy working with you and GM and I look forward to future jobs.”
USDA-FSIS
“Thank you all for the informative recap of the survey results and for guiding us through the various settings and options for work stations, collaboration, gathering and other spaces for our new building. We appreciate all of your support and for making the process interesting, fun and productive. ”
Vertex Pharmaceuticals
“Thanks for all your hard work. I also wanted to reiterate my gratitude to your installers. In addition to the great work they are doing, they've been the most professional furniture installers I have worked with. Please convey my gratitude to your team.”
United States General Services Administration
“Kelly always treated us as though we were her most important client. She always responded promptly to any questions, helped us find solutions for challenging space constraints, and shared creative ideas that helped make our new space "one of a kind". I would say we received OUTSTANDING service from every single employee we interacted with. I can't say enough about the furniture and design team (Kelly, Connie, & Sarah) and the relocation team (Bob, Lauren, & Chris). Their work ethic is unparalleled! I would definitely recommend G/M.”
Preferred Employers Group
“I just wanted to say thank you for all your help with all the furniture ordering and installation! This has been quite an experience! Thank you for your patience, flexibility and understanding of our clinic needs during this process. Please extend our huge Thank You to all your staff as well for being awesome as they were able to move things in and out of our building and for getting things installed as quickly as possible, given the nature of our clinic. Efren and his team were very diligent, efficient, and such hard workers ?! So please make sure that they know how much we appreciated all their hard work. Again, thank you so much for all your help!”
Adult & Older Adult Behavioral Health Services
“I wanted to take a quick moment out to commend you on your team’s great and expeditious customer service, and quality of effort that yields desirable customer satisfaction each and every time. A job well done in assembling the leadership and team with the qualities and characteristics we want, need and desire for such a high level CSC refresh project in our federal building...Thanks again for the thorough and highly professional effort you and your crew has shown with each and every project with us thus far. The latest project completion of CFDO is on point! So, continue to keep up the good work!”
US Citizenship and Immigration Services
“Thanks for all of your thoughtful support and hard work throughout the process. I feel really fortunate to be able to work with and know you! ”
Hughes Marino
“I just wanted to take a moment to let you know what a pleasure it was meeting you and your amazing crew. You and your crew took great care in moving nine 1,100 lb. metal filing cabinets and one hefty safe in different locations of our building and off-site. Your crew was quick, efficient and had a great sense of humor as I am sure that was no easy task. Many thanks once again for your top level customer service and please extend my thanks to your team. ”
San Manuel Band of Mission Indians
“You and your team did a great job and we really appreciate all of your time, attention and care in making sure it went well! Aside from our San Diego installation in 2011, this was our best execution yet, so kudos to you and your team! ”
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Hughes Marino Orange County
“Thanks so much for the email – it’s a further reminder of what we so appreciate about GMBI and team – excellent service and follow-up! In the truest sense of a wonderful partnership and experience we appreciate your team and all they do! Thanks so much. ”
Preferred Employers Insurance
“I just wanted to thank you all for your wonderful efforts in organizing and implementing this weekend’s furniture (and I.T. equipment) installation extravaganza! The new furniture is beautiful, the OCC team could not be more pleased with our new workstations and we are just truly delighted by everyone’s hard work, generous collaboration, and beautiful results! Thanks again for a job well done – we truly appreciate every one of you!”
United States Citizenship and Immigration Services
“As always the furniture installation was done quickly and efficiently. I do have to say that Alan and his crew were just amazing. They did some things for me that were above and beyond what they were here to do. I have a large “map file” and was concerned about clearance once the cubicles were installed. They told me they would move it for me and they did. I purchased an artificial Christmas tree and they helped me bring it in to the office. Alan also cleaned up my mess after I decorated the tree. He vacuumed and left the office looking wonderful. Just a great group of guys I couldn’t be more pleased.”
Geosyntec Consultants
“I do want to commend the installation crew. The crew was on time and marvelously efficient. The foreman and crew were friendly, knowledgeable about the products, and had a sound group dynamic. They took care with our new floors and walls. ”
County of San Bernardino Fire District
“Just wanted to send HUGE kudos to your installation tech Alex Mata who always exhibits professionalism, a great attitude and the willingness to accommodate us whenever possible. I sincerely appreciate it. ”
County of Riverside Probation Department
“Thank you for the Great and Expedient service along with all your assistance yesterday. The job is a success and we are so thankful for your prompt and excellent customer service!”
Riverside County Fire Department
“I would like to take this opportunity to express PMD’s gratitude for all of the energy, commitment and tireless effort that your team provided to usher through the three department moves of this past weekend, as well as, previous moves associated with the 222 Building Remodel. We appreciate the professionalism, attention to detail and continual client communication that made these moves a success. We look forward to continued collaboration in partnership with your firm on future endeavors.”
County of San Bernardino Real Estate Services Department
“I wanted to take the time and let you know how hard every crew member worked on our reconfiguration project over the last two weekends. Everyone was kind, helpful, accommodating and a true pleasure to work with. I presented your guys with a changes on Friday not to the layout but to the “inside” cubicle design of work surfaces and cubicle entries and they worked with me non-stop to make everything happen and I am beyond grateful for their positive and helpful attitudes. ”
Riverside County Flood Control and Water Conservation District
“Your team has done a wonderful job on the work completed to date. Thank you so much for expediting the whole order!”
Edgemont Elementary
“I want to thank you for your support with purchasing furniture that is functional and fitting for our new 21st Century building. Teachers are very happy with how we outfitted their classrooms and our common areas and collaborative spaces are shaping up to be very impressive centers for learning. ”
Edgemont Elementary
“As always every single one of your employees was amazing….I completely love working with your crew! Very professional, capable and kind….just perfect!”
Alvord Unified School District
“I can't express how appreciative we are that you and your team stuck with us and were able to get this completed.”
Service Net Dealer
“As promised, Alex called before he arrived and completed the installation of the new cylinder within half an hour. He was a true professional and asset to your firm! Can’t thank you enough and will recommend G/M whenever I can.”
Residential Client
“As always, thank you Theresa! We appreciate you and the excellent customer service that you continually provide us!”
County of Orange
“The completion of my quote #147102 was handled just right by Jonathan, Richard and Jorge. They came out during the time range given and installed the 4 sit stand units and other adjustments very professionally. Thank you so much for arranging this installation service for me!”
MiraCosta College
“It has been an absolute pleasure partnering with GM’s sterling team of experts. Individual attention and care was provided during all phases of the project from inception thru order entry. Function and details were clearly outlined, discussed and implemented without skipping a beat. We look forward to the opportunity to unite again and produce great designs for our clients. ”
Hollander Group
“Thank you so much. It has all come together very well. I love it and am so grateful for your vision and execution. Everyone really likes their new desks and chairs as well. They even mounted a surge protector under every desk and there are clips for cords/wires so you can’t see the jumbled mess. Really, really nice.”
County of Orange
“Everything looks great. Alfredo and his team were wonderful. Thank you so much for all of your hard work and patience!”
County of Orange
“Thank you for everything, we are very happy with how they all turned out and will keep you in mind for our future needs regarding these particular buildings and the ones we are set to open in 2018. Please send out a huge thank you to your entire team! ”
Brothers Healthcare
“I wanted to let you know that your repair person came out today and fixed the balls and chairs. I want to thank you and your team for your extreme professionalism. If you ever need a reference, please provide my name.”
The Winston School
“Job is complete and as always your crew was most accommodating. I always have a great experience and time working with them. ”
Service Net Dealer
“I'm loving my mobile pedestal, by the way. It fits in perfectly with my cubicle and gives me enough room for my files. You've been there for me in more ways than you realize and I can't thank you enough.”
RMR Real Estate Services
“Your efforts on this project have been exemplary. You will be missed during your time away. LLUH is blessed to have you on the Team. GMBI should be proud to have such a professional and talented representative, I know I have come to value and depend upon your expertise. I look forward to seeing pictures of Avery and having you assist us complete the project.”
Loma Linda University Health
“Wow! So amazing!! You three are AMAZING!! Thank you so much!! I should have done this a long time ago!”
San Diego energy client
“Well, we had four very successful tours last week and feedback was very positive from 99% of staff, which is much better than I expected. Having Claire there to demo the seating and tables was a brilliant idea, Diana. She was able to “turn” even the most skeptical staff members. I heard many say that they were excited about the work stations and that they are roomy, and think they will meet their needs. I think it was a big hit.”
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Mission Federal Credit Union
“Thank you all for making this happen before our big meeting on Friday! The upper cabinets look great and have been a great touch with the décor of the room. You’ll have to peek in there next time you are here to see them. We really appreciate Mike’s effort to get them expedited too, so please give him a big thanks as well. Thank you so much!”
Hughes Marino
“We are almost to the home stretch and I do appreciate the extra staff that was allotted to this project. Eladio has been incredible to work with. We’ve come a long way in a short period of time. ”
Palm Springs Unified School District
“I wanted to thank you for being so responsive and great to work with! We look forward to walking Corona and for Cactus’ completion too”
West Group Designs
“On behalf of Hoag, I want to extend my sincere thanks and appreciation to you and your teams for an OUTSTANDING job with the Tustin Legacy project. It has been such a highlight for Hoag and is a success because of the contributions from our strong teams. Your extensive and tireless efforts did not go unnoticed! It feels great to align with such top performers such as yourself where we can deliver amazing projects like this one together. I’m happy you got to see the work your team has worked so hard on for the past few months! We just love working with your team - I am really impressed with all of them!! We are always well taken care of with GMBI. Always.”
Hoag Hospital
“I just wanted to let you know the move went very smooth and I greatly appreciate all you did to make this happen so quickly. The guys on site were great. ”
County of San Bernardino
“I truly consider it a privilege to work with consummate professionals such as Clarissa, you, Tony, Adrianne and pretty much everyone that I have had the privilege of working with from your outstanding firm. ”
Orange County Sheriff-Coroner Department
“Please pass on my compliments and appreciation to your demo/install team. They were 5-10 mins early every day, always friendly and professional and they got everything done faster than I expected. I have had very few crews communicate as well as you did. I will request the same crew for our next project. Thank you again for surpassing my expectations.”
San Bernardino County Fire
“Wonderful, thank you so much. Please pass along to upper management how professional and efficient Diego is, he truly goes above and beyond in customer service. ”
Event Network
“Your guys did a great job setting up Ruby’s desk. They had an audience the whole time and worked well under the pressure. They also put in the extra effort to make sure everything was installed exactly the way she wanted it. Please let them know that we truly appreciate them.”
County of Orange Social Services
“Two of your employees, Carlos Rangel and Guillermo Estrella, were at our office on April 4 and I have to say they did an exceptional job. They were very professional and they went above and beyond by helping us drill white boards and other frames that we asked them to put up on the wall for us. Thank you again to your staff, we appreciated the help.”
Riverside University Health System
“I just want to say again, you guys have been such a pleasure to work with. Your willingness and ability to help us stay on schedule has been greatly appreciated.”
Bristol General Contractors, LLC
“I really wanted to reach out and tell you that I’ve had the pleasure of working with Jorge Araujo on a couple of occasions and I’m always so impressed by the quality of service he provides. He goes out of his way to make sure that everything is taken care of and done right. He responds quickly to emails and goes above and beyond. So many times these days people are quick to complain and I really wanted to make sure that I was able to give positive feedback for Jorge. ”
San Diego energy client
“We have asked so much of Katie Lira (at the last minute) a few times now and she has gone above and beyond to help us. We have given her ridiculously impossible deadlines and she has helped us to meet them all! Katie could have easily been flustered or even put off by our impossible requests but she was always truly patient, kind, exceptionally helpful and knowledgeable. I never heard any angst or push back after asking her to perform tasks with unfair and unreasonable deadlines. I wanted to send her flowers or edible arrangements; something to show our appreciation but she would not hear of it. She said, “it’s her job”. I know it’s her job but she is excellent at it and because of her, we are going to recommend you guys to the other offices on this campus. Especially since a great deal of the offices are getting remodeled on campus. My director, Evelyn and I, thought we should let you know, as her supervisor, how hard Katie has worked for us and for you.”
Cal State University Long Beach
“Hi Cheryl,
It has been so great working with you and I can’t thank you enough for all that you’ve done for us. I work with a lot of vendors and it’s never this enjoyable nor easy with them.
Thank you for the prompt response on my request. I ended up speaking to Katie in your Riverside office and provided our credit card information so she will send me a receipt shortly. Your technicians were very professional and courteous and did such a nice job in setting up the furniture, as well. You are definitely our preferred furniture vendor and I hope we can work with you again soon.
Photos wouldn’t do this beautiful furniture justice. The finishes look amazing with the furniture we have here and everyone is very happy. Thanks!”
Assistant Property Manager
“Good evening Bob,
I wanted to take a few minutes of your time to express and acknowledge the work of Jose, Marco, and Jesus; since you know that having lost Kandice, things at ILLUMINA became more hectic than usual, and I have to confess that without their support, my team or I, would have not been able to be as successful as we are. There are many more projects, obstacles and challenges to achieve since we already know things are not slowing down at ILLUMINA any time soon, but I know that by having them by my side, we will achieve those goals and conquer; Jose, Marco, and Jesus, are already part of the GREG team, and I feel proud about it. Thank you.”
Illumina, Inc.
“Dear Steve,
It is my sincere pleasure to recommend G|M Business Interiors to others. During the past two years, our team has had the pleasure of working directly with many wonderful team members at your company while furnishing all of our private offices and several conference rooms throughout our new headquarters building. Your company offers extremely high quality work, impeccable service, and very timely follow through. Across the board, G|M was fantastic to work with from the start to finish of our project and I could not be more pleased to have the opportunity to recommend your team.
G|M Business Interiors' attention to detail and concern for quality was very evident during the renovation and remodel of our newly purchased headquarters building. From our initial meeting where we evaluated countless options and refined them into a plan perfectly tailored to our team's goals and desires, through the ordering process where you got even the smallest (but all too important) details right, to the flawless installation and execution of the final product, G|M's work exceeded our very high expectations. Not only were we thrilled with the end result, but we truly enjoyed working with each and every person on your phenomenal team. We love the furniture you helps us select, and we could not be happier with the support and guidance your team provided. My only complaint is that I will miss working with your team, as they were absolutely wonderful to collaborate with.
Whenever I have the opportunity, I highly recommend G|M Business Interiors and look forward to working with you for many years to come.”
Hughes Marino
